Very satisfied with the treatment you get there
Been a few times now and can honestly say I'm very pleased. I always feel welcome and always have a good chat with the lady that runs the shop. She is very welcoming to my 3 yr old girl who comes with me everytime. I always have ombre and they always look amazing and last the 5-6 weeks that I leave between visits. On my first visit to the salon was beacaus I had nails else where and they were really bad... This place stayed late to repair them and made they look 100% better without charging me the earth as I'd had them done already that day. Will always go back
I used to like this nail salon. But I'm not going back again after the rudeness and attitude of Emily. I thought that perhaps it was because her English is so poor that she came across as rude but after seeing other reviews l realise it's not just me she has offended.
Wouldn't give any stars but that isn't an option. Terrible, don't under any circumstances use this nail salon.Ignore the reviews which give good reviews, they are all for the previous owners. It has new owner now and the customer service is non exist
The WORST nail salon I have ever been into!!!! Went in today to have my shellac (from elsewhere) taken off and put back on a fresh colour. She said take a seat, in which I waited 10 minutes which wasnt too bad. I then sat down and she didnt speak to me at all, she was on a personal call VERY loudly in front of me when then another lady waiting told her how rude she was being! She then carried on the phone and put my nails to soak. She left my nails soaking for over 40 minutes. During this time 3 customers who had an appointments came in and walked out due to the time wait. She began take off my shellac being very rough and not gentle at all, causing pain to myself I kept flinching but she did not take any notice. She didnt even ask if I wanted a different shape/ length. So I had to bring it up myself and say I would like same shape but a tidy bit shorter. They were almond before and she made them round so completely changed my shape. She then started applying my colour choice of shellac and repeatedly let it run on my skin, then asked me to put my hand in the lamp so I asked if she could take it off my skin first before it bonded she said no would do it after. After two coats she then started filing my nails and cutting my skin where she had spilt shellac!!! They honestly look like a 2 year old has painted them. I complained while paying and all she had to say for herself was sorry JOKE!!!! I would never recommend to anyone. The lady who did mine was called Emily.
K&M American Nail Design is a UK Beauty Salon based in Huntingdon, East of England. K&M American Nail Design is located at 2 Princes St, Huntingdon PE29 3PA, UK.
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